We visit the rental property at the end of the Tenancy. The Tenant must have moved out of the property together with all of their belongings. All cleaning required under the terms of the Tenancy Agreement must have been completed prior to the Check-out inspection date.
In order to compile a Check-Out Report we will need an original copy of a professionally produced Inventory Report which was signed by the Tenant at the start of their Tenancy. The property is inspected throughout at Check-out and a note is made of any differences between the present condition of the property and that described on the Inventory Report which was compiled before the start of the Tenancy.
The Check-Out Report is compiled and will include specific details with regard to the general condition and cleanliness of the property. We will also note any items that are now broken, damaged or missing from the property.
Where possible we will take the meter readings and if the Tenant is present, we can accept the return of the property’s keys on behalf of the Agent/Landlord. The Check-Out Report will usually be sent to the Agent/Landlord within 48 hours via email.
Our Check-Out Reports will include an allowance for fair wear and tear based on the length of the Tenancy and the number of Tenants. A Landlord cannot claim against a Tenant for fair wear and tear, only for excessive wear and tear which is considered damage.
If our Check-Out Report recommends compensation for damage or missing items the following should be taken into account when calculating the figure: the age, quality and remaining average expected lifespan of the item, the condition of the item at the start and end of the tenancy and an allowance should be made for fair wear and tear during the tenancy.
A Landlord cannot expect betterment i.e. they cannot expect an item or area of the property to be left by a Tenant in a better condition than found at Check-in. A Landlord cannot claim new for old.
